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Terms and Conditions

Effective Date: 25 September 2026
Company: HIGH APPLER LTD („ХАЙ АПЛЪР“ ЕООД), trading as HighAppler
UIC: 208230304
VAT number: BG208230304
Registered address: 12 Cherveni Eskadroni Str., 9700 Shumen, Bulgaria
Email: contact@highappler.com
Phone: +359 897 911 454
Website: highappler.com

These Terms and Conditions ("Agreement") govern your relationship with HIGH APPLER LTD („ХАЙ АПЛЪР“ ЕООД), trading as HighAppler ("Company", "we", "our", or "us"), when engaging with us for software development services, including but not limited to design, development, maintenance, deployment, and support.

1. Services Offered

We provide software development services which may include:

  • Custom software development
  • Web and mobile application development
  • UI/UX design
  • Maintenance & support
  • DevOps, testing, and deployment
  • SaaS product development and integration

Each project will be defined by a Statement of Work (SOW), proposal, or signed agreement.

2. Client Responsibilities

The Client agrees to:

  • Provide accurate, complete project requirements.
  • Assign a point of contact to facilitate communication.
  • Review and approve deliverables in a timely manner.
  • Make payments as agreed in the SOW or contract.

Failure to cooperate or delays caused by the Client may impact project timelines and incur additional charges.

3. Fees and Payments

  • Fees will be outlined in the SOW or invoice.
  • Payments may be milestone-based, hourly, or fixed-fee, as agreed.
  • Invoices are payable within 30 days unless the SOW states otherwise.
  • Late payments accrue statutory interest under Bulgarian law.

4. Intellectual Property Rights

  • The Client retains ownership of all deliverables upon full payment.
  • We retain the right to reuse non-client-specific code, libraries, or frameworks developed independently.
  • Third-party tools or licenses used in the project will be disclosed and governed by their respective licenses.

5. Confidentiality

Both parties agree to keep proprietary information confidential and to not disclose it to third parties without prior written consent, except where required by law.

6. Warranties and Disclaimers

  • We warrant that services will be provided in a professional and workmanlike manner.
  • We do not warrant that software will be completely error-free or operate without interruption.
  • The Client is responsible for proper testing, deployment, and ongoing use.

7. Limitation of Liability

To the maximum extent permitted by law, our liability shall be limited to the amount paid for the services provided. We are not liable for indirect, incidental, or consequential damages, including data loss or downtime.

8. Termination

This Agreement may be terminated:

  • By either party with 30 days' written notice.
  • Immediately for breach of contract or non-payment.

Upon termination, the Client must pay for work completed to date.

9. Non-Solicitation

The Client agrees not to solicit or hire the Company’s employees, contractors, or subcontractors during the term of engagement and for 12 months after its conclusion.

10. Governing Law

This Agreement is governed by and construed in accordance with the laws of the Republic of Bulgaria, and any dispute arising from it is resolved by the competent Bulgarian courts.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Continued use of our services implies acceptance of any revised terms.

12. Entire Agreement

This document constitutes the entire agreement unless superseded by a signed contract or SOW. Any amendments must be in writing and signed by both parties.

Contact Us

For questions or concerns regarding these Terms and Conditions: